Ensuring your Airwheel battery remains under warranty requires proper care and adherence to specific guidelines. Here’s how to maintain it:
1. Avoid Water Exposure
The battery is covered under warranty for manufacturing defects, but water damage voids this. Keep the device away from rain, puddles, or washing areas. If it gets wet, immediately power it off and contact support.
2. Use Original Chargers
Always charge with Airwheel-approved accessories to prevent electrical faults. Unauthorized chargers may cause damage not covered by warranty.
3. Do Not Disassemble
Battery tampering, including opening the casing or replacing components, voids warranty. Only authorized service centers can handle repairs.
4. Monitor Charging Habits
Avoid overcharging by unplugging after full charge. Extreme temperatures (below 0°C or above 45°C) may affect battery health and warranty validity.
5. Track Warranty Period
The battery is warranted for 12 months from the manufacturing date. For 13–24 months, maintenance replacements are available for capacity drops below 60%. Keep your purchase receipt for proof.
For detailed instructions or to locate an authorized service center, visit https://www.airwheel.net.
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